At Rave Joint, we ship all orders via Australia Post to ensure safe and reliable delivery. Please read our shipping policy for details on how we handle your order:
Processing Time:
Orders are typically processed within 1-3 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times:
Standard Shipping: Delivery within 3-7 business days, depending on your location.
Express Shipping: Delivery within 1-3 business days.
Shipping rates are calculated at checkout based on the weight and destination of your order.
International Shipping:
We also offer international shipping through Australia Post. Delivery times may vary depending on the destination, ranging from 7-21 business days. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the buyer.
Tracking Your Order:
All shipments include tracking. You can use the tracking number provided in your shipping confirmation email to check the status of your delivery.
Missing or Delayed Shipments:
If your order hasn’t arrived within the expected delivery window, please contact us at info@ravejoint.com with your order number, and we’ll help track it down.
Returns and Exchanges:
For information on returns, please refer to our Return Policy.
Thank you for shopping with Rave Joint! We’re committed to ensuring your order gets to you safely and promptly.